Assertiveness at Work

Do you ever feel like you could have handled a situation or conversation more effectively? Do you sometimes have difficulty getting your voice heard? Are you keen to improve the quality of your working relationships?

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One Day


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Summary Summary

Assertiveness is a key business skill that can help you develop your personal effectiveness in the workplace. This one-day workshop will introduce you to the core concepts of assertiveness, and give you the opportunity to develop and practise your assertiveness skills using real workplace situations.

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Learning Outcomes Outcomes

By the end of the workshop, you will:

  • Define what is meant by Assertiveness, Aggression and Submission
  • Explore the effects of the different behaviours in the workplace¬†
  • Consider what drives the different behaviours¬†
  • Learn and practise basic assertiveness techniques

Leadership test

  • Leadership test

  • Leadership test

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